Privacy Policy

Information We Collect

We collect information that is necessary to provide you with a safe, personalised and compliant betting and gaming experience. This includes personal details you give us directly when creating an account, such as your full name, date of birth, residential address, email address, telephone number and payment information.

In addition, we automatically gather technical information about your visits, including your IP address, login data, browser type and version, device operating system, time zone settings, and pages visited. We also record details of your betting and gaming activity, transaction history and any correspondence you send us.

How We Use Your Information

We use the data we collect to verify your identity and age in line with regulatory requirements, to process deposits and withdrawals, to manage your account, and to provide customer support. Your information also helps us improve our platform, detect and prevent fraud, money laundering or other illegal activity, and to comply with our legal obligations under UK gambling law.

Where you have given us specific consent, we may use your contact details to send you personalised offers, promotions and newsletters. You can withdraw this consent at any time.

Sharing Your Information

We may share your personal data with trusted third parties who assist us in operating our business. These include payment processors, identity verification agencies, sports data providers, and professional advisers. We also disclose information where required by law to regulatory bodies such as the UK Gambling Commission, law enforcement agencies, or other authorities when we have a legal duty to do so.

All third parties are contractually obliged to keep your data secure and to use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, to remember your preferences, and to improve your overall experience. Some cookies are essential for the website to function, while others help us understand how visitors use our site so we can make improvements.

You can manage your cookie preferences through your browser settings or by contacting our customer support team. Please note that disabling certain cookies may affect the functionality of the site.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, misuse or alteration. Access to your information is restricted to those employees and contractors who need it to perform their roles, and all staff are subject to confidentiality obligations.

Your Rights

You have the right to request access to the personal data we hold about you, to have inaccurate data corrected, and in certain circumstances to request that we delete or restrict processing of your data. You may also object to processing based on legitimate interests or withdraw any consent you have previously given.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, or sooner where possible.

International Transfers

Where we transfer your personal data outside the UK, we ensure that appropriate safeguards are in place to protect your information in accordance with UK data protection standards.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The latest version will always be posted on our website, and we will notify you of any material changes by email or through a prominent notice on the site.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our customer support team via live chat or by writing to the address listed in our Terms and Conditions.